Frequently Asked Questions (FAQs) – Louna Glam

1. What kind of products does Louna Glam offer?

We specialize in Beauty and Fitness essentials, including beauty tools & devices, makeup, skincare, haircare, fitness accessories, and wellness products.

2. Are your products safe to use?

Yes, all our products are carefully curated and sourced from trusted suppliers to ensure high-quality, safe, and effective results.

3. How can I place an order?

Simply browse through our collections, add your favorite items to the cart, and proceed to secure checkout. We’ll take care of the rest.

4. Do you offer international shipping?

Yes, Louna Glam ships worldwide. Shipping costs and delivery times vary depending on your location. Full details can be found in our Shipping Policy.

5. How long will it take to receive my order?

Processing usually takes 1–3 business days. Delivery times vary by region but typically range from 7–15 business days.

6. Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a tracking number via email so you can monitor your delivery.

7. What is your return policy?

If you receive a damaged, defective, or incorrect product, you may request a return or exchange within 14 days of delivery. Please visit our Return Policy page for details.

8. Do you offer discounts or promotions?

Yes! Subscribe to our newsletter to stay updated on exclusive deals, discounts, and new arrivals.

9. How can I contact Louna Glam?

You can reach us anytime through our Contact Us page or email us at support@lounaglam.com. Our customer care team is always happy to help.

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✨ At Louna Glam, your beauty, fitness, and wellness journey is our priority. ✨